Biographical Information

Gadi Shamia

cofounder and CEO, Replicant

Gadi Shamia is the cofounder and CEO of Replicant, a voice AI platform that solves customer issues over the phone. Prior to Replicant, he was the COO of Talkdesk, where he helped the company grow from a seed stage to a unicorn. The first company Shamia cofounded, TopManage, was acquired by SAP and today is known as SAP Business One, which is SAP’s core SMB offering. Shamia has also held senior leadership roles at SAP, Adobe, and ReachLocal. He has also held board level roles at EchoSign, Intacct, Algolia, and Talkdesk.

Articles for Gadi Shamia

3 Ways Conversational AI Can Make Contact Centers More Nimble

With the pandemic causing a huge surge in call volume, contact centers are under stress like never before. Virtual agents can not only ease the burden but lead to greatly enhanced service quality.