Biographical Information

Byron Matthews

As president and CEO, Byron Matthews leads Miller Heiman Group’s commitment to providing organizations around the world with an expanded, holistic approach for developing, managing, and sustaining long-term customer relationships. With more than 20 years experience, Matthews has consulted for and led sales organizations for several Fortune 500 companies.

Articles for Byron Matthews

Turn Your CRM into the Tool Your Sellers Need

Today's CRM systems capture details that relate to—and create incentives around—the underlying key factor that drives better sales results: seller behavior.