Biographical Information

Miguel Noronha

Miguel Noronha is executive vice president of Portugal, North America, United Kingdom, and global accounts at Altitude Software, a global provider of contact center solutions. Noronha has been with Altitude for 20 years and has gained vast experience through his positions as senior consultant, project manager, and director. He is dedicated to helping organizations unify all customer interactions and become more customer-centric.

Articles for Miguel Noronha

4 Reasons Why Contact Centers Need a Strong CRM Strategy

By funneling all customer information into a rich database, companies can simplify interactions—both for the people they serve and the ones they employ.