Biographical Information

L. Nicole France

principal analyst and vice president, Constellation Research

L. Nicole France is principal analyst and vice president at Constellation Research. Over the course of 20 years as both analyst and marketer, her passion has been helping customers to harness technology to improve customer engagement and drive business results.

Articles for L. Nicole France

For Salespeople, It’s All About the Interface

Tools that are both useful and intuitive will improve customer relationships as well

Put Customer Insights at the Center of Business Transformation

Digital transformation initiatives are still giving customers short shrift