Biographical Information
Keith Fenech is Revulytics’ vice president of software analytics and was the cofounder and CEO of Trackerbird Software Analytics before the company was acquired by Revulytics in 2016. Fenech joined is responsible for the strategic direction and growth of the usage analytics business within the company. Prior to founding Trackerbird, Fenech held senior product roles at GFI Software, where he was responsible for the product road map and revenue growth for various security products in the company's portfolio. Fenech also brings with him 10 years of IT consultancy experience in the SMB space.
Articles for Keith Fenech
3 Ways to Become a Data-Driven Customer Success Manager
21 Feb 2019
The best customer success managers drive profitability for their company and their customers by helping to define best practices, identify patterns for meaningful upselling and cross-selling, lending input on relevant content creation, and making customers advocates for their products.