Biographical Information

Christine Rimer

Christine Rimer is the vice president of product marketing and voice of the customer at SurveyMonkey. Rimer leads SurveyMonkey’s global portfolio positioning, go-to-market strategy, and customer-centricity efforts to drive self-service and sales-assisted growth.

Articles for Christine Rimer

Your Customer Feedback Program Needs to Actually Engage with Customers

To build (or rebuild) customer trust and loyalty, companies should respond to feedback in a natural way that makes customers feel heard.