Biographical Information
Christine Rimer is the vice president of product marketing and voice of the customer at SurveyMonkey. Rimer leads SurveyMonkey’s global portfolio positioning, go-to-market strategy, and customer-centricity efforts to drive self-service and sales-assisted growth.
Articles for Christine Rimer
Your Customer Feedback Program Needs to Actually Engage with Customers
18 Jan 2019
To build (or rebuild) customer trust and loyalty, companies should respond to feedback in a natural way that makes customers feel heard.