Biographical Information
        
            
            
                Patrick Kehoe is executive vice president of product management for Messagepoint, Inc. Kehoe has more than 25 years of experience delivering business solutions for document processing, customer communications, and content management. For more information on Messagepoint, visit www.messagepoint.com.
             
         
        
        
            Articles for Patrick Kehoe
    
        
            Enterprise-Wide Customer Communications Management Turns Data Insights Into Action
        
        
            
                
                    18 May 2018
        
        
            Augmenting your CRM with a holistic customer communications management (CCM) approach can ensure your customer data not only provides insights but also makes those insights actionable.