Ori Faran is cofounder and CEO of CallVU, a provider of innovative omnichannel solutions that enable organizations to engage customers in their channels of choice. As CEO, he focuses on managing the company’s people, product vision, and partners. Prior to starting CallVU in 2012, Faran, a pioneer in contact center innovation, served in a variety of management roles with leading contact center technology companies.
The 4 Personalities of Digital Transformation—and How to Cater to Them
Here are five best practices to help reach all of your digital customers, from the tech-obsessed to the tech-reluctant.