Biographical Information

Robert C. Johnson

Robert C. Johnson is the CEO of TeamSupport. Johnson is a seasoned executive and entrepreneur who has founded and invested in numerous software and high-tech companies, and his industry experience as a business leader and a customer inspired him to create TeamSupport to give support desk teams the tools and best practices to enhance customer loyalty and positively impact product sales. Prior to founding TeamSupport, Robert was president and CEO of Sundance Digital, one of the world’s leading providers of automation software to television and cable broadcasters.

Articles for Robert C. Johnson

5 Ways Your B2B CRM Strategy Can Fail—and How to Prevent Them

Not securing leadership buy-in and failing to plan for necessary expenses and expertise are among the pitfalls.