Biographical Information

Julie Knudson

Articles for Julie Knudson

The 2018 CRM Service Elite Customers: athenahealth

athenahealth improves its prognosis with Salesforce Service Cloud

The 2017 CRM Market Elite Customers: Elements Financial

Elements Financial meets evolving needs with's Sales Cloud Lightning

InMoment Helps Solarity Gather Timely Feedback

The platform's listening posts enable the credit union to create member-centric services

TechStyle Gets NICE with Its Employees

An agent engagement tool and precise staff forecasting provide a path to better experiences for employees and customers