Biographical Information
Craig LeGrande and Amir Hartman
Craig LeGrande is CEO and cofounder of Mainstay, a customer success management and business value cloud platform provider. Amir Hartman is executive director of Global Customer Programs with Oracle. Competing for Customers, published by Pearson, was authored by LeGrande, Hartman, and Jeb Dasteel, chief customer officer at Oracle.
Articles for Craig LeGrande and Amir Hartman
B2B Vendors Might Be Misjudging Their Customer Success Efforts
09 Mar 2017
Is there a chasm between what you think you're delivering to customers, and what your customers say they're actually receiving? Here's how to cross it.