Articles for Imad Alabed
Prepare Your CRM Now for Predictive Analytics
CRM systems are made even more powerful by adding predictive analytics, but you have to make sure your data is up to the challenge.
Intelligent CRM Connects Customers and Users
Chatbots can help CRM move from an internally focused information warehouse to an externally driven engagement tool, building relationships based on what is important to both customers and users.
2 Questions Intelligent CRM Systems Must Answer
To get a complete customer profile that provides actionable insights, the relationship between company and customer must be cultivated.
Is It Time for Your CRM System to Evolve?
Like nature, technology is always moving forward and adapting—and your enterprise applications should be no different.