Biographical Information
Robert Montaudo is the director of CRM for growth and emerging businesses for Disney Parks and Resorts. He leads the direct marketing CRM initiatives for Adventures by Disney, Disney Cruise Line, Disney Vacation Club, and Aulani, A Disney Resort & Spa.
Articles for Robert Montaudo
CRM + Customer Service = Long-Term Results
09 May 2014
Four steps for improving the front-line retail experience through back-end data.