Michael McMillan is the vice president of Customer Experience at Fragmob and manages the sales, marketing, channel relations, strategic account, and technical account departments. He has more than 14 years of experience in the contact center service industry and has worked in every role from a front-line agent to a VP of sales and marketing. Connect with him on LinkedIn and @SalesKingOnline on Twitter.
Crafting a CRM System to Mobilize Your Salesforce
Your reps should use a mobile CRM platform that makes selling fast, fun, and painless.