Biographical Information
Sean Erickson is the EVP, Chief Marketing & Infrastructure Officer for Sitel, a global leader in outsourced customer care innovation. Sitel provides outstanding customer experiences on behalf of some of the world’s best known brands, operating in approximately 108 facilities in 21 countries, supporting client customers located in 62 countries in 40 languages.
Articles for Sean Erickson
Revolutionizing Customer Service with the Internet of Things
12 Aug 2015
The IoT is altering our technology landscape—and it will require a change in culture as well.