Biographical Information
Garrison Wynn is a keynote speaker and best-selling author of The REAL Truth About Success and The Cow Bell Principle. He has been a contributor for The Washington Post, featured in Inc. and Forbes magazine, and speaks on personal influence at conventions worldwide. He can be reached at garrisonwynn.com.
Articles for Garrison Wynn
Wake Up and Smell the Data
25 Apr 2019
How the truth became irrelevant, and what we can do about it
Why No One Wants the Job You’re Offering
27 Aug 2018
Amazingly, we have more jobs than we have people to fill them. What is happening?
Does AI's ROI Mean Humans Are SOL?
01 May 2018
OMG, no! They need each other to do their best work
Are You Prepared to Parent Your New Young Hires?
31 Oct 2017
Younger workers need to learn how to handle customers—and how to handle themselves
Heroes and Cowards (and Contact Center Agents) Feel the Same Fear
26 May 2017
But the actions they take are what separate them.
Freaking Out Over Customers Is Not a Lifestyle
01 Nov 2016
Get real about the false foundation of stress
How the Millennial Mind-Set Could Affect the Workforce—for the Better
01 Jun 2016
Can we achieve more by working less?
Do Your Call Center Agents Think They Have a Good Job?
01 Dec 2015
Engaged workers will feel connected to the bigger picture
The Call Center: Talk About Issues!
29 May 2015
Three observations on keeping—and cultivating—agent talent