Biographical Information

Robert Killory

Robert Killory is the chief customer officer at 3CLogic, a provider of cloud-based contact center and enterprise solutions. His consultative experience includes developing and implementing contact center solutions at Leading Edge Technology Solutions, TouchStar Software, and JPMorgan Chase, where he led the evolution of its 3,100 call center seats. 

Articles for Robert Killory

The Contact Center Revolution

While the benefits of the cloud are obvious, figuring out the logistics is less clear.