Biographical Information

KP Santosh

KP Santosh is a senior leader on the consulting team at GenPact, a global business process management company spun off from GE in 2007. He leads the European re-engineering practice. He has worked with several Fortune 500 corporations to design and implement large global transformation programs.

Articles for KP Santosh

Making the Most of Shared Services Centers

Move beyond cost reduction to a strategic partnership.