Jeff Lautenbach is the president of SAP Cloud, and is responsible for leading the end-to-end business of the Customer (CRM) and Suite pillars for SAP Cloud globally. He has more than 20 years of experience in sales and strategy. Most recently, he was the senior vice president for North American enterprise commercial sales at Salesforce.com, where he led the company in its efforts to bring the power of cloud computing to large enterprises.
Encouraging Brand Advocacy
Five components of a better customer engagement system.