Biographical Information

Janet Gerhard

Janet Gerhard is the founder of Hospitality Gal, which helps companies generate new and repeat business as well as create strategic partnerships to add value and growth to the bottom line. Most recently, she led the hospitality sector of newBrandAnalytics, a provider of social market intelligence tools.

Articles for Janet Gerhard

Does NPS Have a Role in Social Media?

This simply explained metric may not be as simple as it seems.