Biographical Information
Shelley F. Hall is principal and managing director of Catalytic Management and, as a consultant, helps companies accelerate business growth through sales effectiveness, customer loyalty, and process improvement.
Articles for Shelley F. Hall
Keep Your Customers by Keeping Your Promises
28 May 2015
Your brand, and your customers, deserve more than lip service.
Five Actions to Sustain Customer Service Improvement Initiatives
29 Nov 2013
Keep your company from falling short of success.