Tanner Shamrock is a technical architect at Cloud Sherpas, where he manages complex CRM deployments as part of the Technical Architect Forum. He is a certified Salesforce.com Technical Architect. He has more than 10 years of CRM experience and has helped some of the largest companie in the world adopt, manage, and enhance their CRM systems.
Get the Full Picture
Four best practices for achieving a holistic customer view.