Biographical Information

Benjamin Lederer

Benjamin Lederer is the senior product manager for the Sage ACT! contact and customer management system at Sage North America, supporting more than 3 million individuals and 60,000 additional business work groups. His group creates automation systems that help small and midsize businesses achieve their sales, marketing, and customer experience goals.

Articles for Benjamin Lederer

Making Use of Social Media Data

Now that you've got it, here's what to do with it.