Biographical Information

Andrew Kokes

@font-face { font-family: "Times New Roman"; }@font-face { font-family: "Calibri"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri; }table.MsoNormalTable { font-size: 10pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; }

Andrew Kokes is vice president of global product management at Sitel. He has more than 15 years of executive experience with outsourcing, focused on revenue growth through strategic solutions development and positioning of industry innovation.

Articles for Andrew Kokes

The Value of the Omnichannel Approach

An integrated strategy embraces the voice of the customer.