Biographical Information

Ravi Vijayaraghavan

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Ravi Vijayaraghavan leads the analytics and data sciences organization at [24]7. His team builds data-driven solutions and predictive systems that enable superior customer acquisition and customer service. Previously, he served in diverse leadership roles, from scientific research to IT and strategy, at Ford Motor Company. He was also a vice president and part of the executive leadership team of Mu Sigma Inc., a Chicago based pure-play analytical services company, where he was responsible for client management.

Articles for Ravi Vijayaraghavan

Applying Data Analytics to Customer Interactions

A three-part framework for making data work for your business.

Engineering Quantum Leaps

Transforming customer care through big data.