Biographical Information

Lori Steele

leader, North America Consulting Services, IBM Global Business Services

Lori Steele ( the leader of North America Consulting Services for IBM Global Business Services — a global leader in business and technology consulting. With more than 24 years of experience helping top enterprises in retail, life sciences, and other industries create success, Steele possesses a unique perspective on today's business drivers, leadership challenges, and successful innovations.

Articles for Lori Steele

The Brave New Business Model for CRM

Today's customer leadership requires a new approach.