Biographical Information

Joseph Jaffe

chief interruptor, Powered

Joseph Jaffe (; @jaffejuice on Twitter) is chief interruptor at Powered, a dedicated social media agency. The author of Flip the Funnel: How to Use Existing Customers to Gain New Ones (, Jaffe's blog, audio, and video posts can be found at

Articles for Joseph Jaffe

The 10 New Rules of Customer Service

Become more relevant in an increasingly digital, connected, and social world.