chief interruptor, Powered
Joseph Jaffe (firstname.lastname@example.org; @jaffejuice on Twitter) is chief interruptor at Powered, a dedicated social media agency. The author of Flip the Funnel: How to Use Existing Customers to Gain New Ones (www.flipthefunnelnow.com), Jaffe's blog, audio, and video posts can be found at www.jaffejuice.com.
The 10 New Rules of Customer Service
Become more relevant in an increasingly digital, connected, and social world.