Biographical Information

Ed Jenks

VP, business consulting, Customer Solution Practice, Cognizant Technology Solutions

Ed Jenks ( is vice president of business consulting for the Customer Solution Practice at Cognizant Technology Solutions. He has helped Fortune 50 companies deploy over a billion dollars' worth of business-driven technology.

Articles for Ed Jenks

So Many CRM Service Providers, So Little Time

Whether your strategy is operational excellence, product innovation, or customer intimacy, CRM is essential to achieve customer satisfaction. So how do you choose?