Biographical Information
Ed Jenks
VP, business consulting, Customer Solution Practice, Cognizant Technology Solutions
Ed Jenks (Edward.Jenks@cognizant.com) is vice president of business consulting for the Customer Solution Practice at Cognizant Technology Solutions. He has helped Fortune 50 companies deploy over a billion dollars' worth of business-driven technology.
Articles for Ed Jenks
So Many CRM Service Providers, So Little Time
07 Sep 2010
Whether your strategy is operational excellence, product innovation, or customer intimacy, CRM is essential to achieve customer satisfaction. So how do you choose?