cofounder and chief technology officer, Baynote
Scott Brave (email@example.com) is cofounder and chief technology officer of Baynote, which provides Web sites with adaptive solutions — combining next-generation search, personalization, navigation, and Web analytics — to deliver a customer experience that is always relevant, personal, and convenient. He holds a Ph.D. in Human-Computer Interaction from Stanford University.
The Social Work of Social CRM
Collective intelligence can find a needle in a haystack.