Biographical Information

Alex Dayon

executive vice president of CRM,

Alex Dayon ( is executive vice president of CRM at He is responsible for driving the product vision of the Sales Cloud and Service Cloud as well as leading the sales and marketing execution. 

Articles for Alex Dayon

From Deflecting Customers to Embracing Them

Six ways that the new Internet -- a mobile, social, and real-time Internet -- is changing the playing field for CRM and putting customers back in control.