Biographical Information

Mark Kolier

president and founder, CGSM

Mark Kolier is president and founder of CGSM where he has orchestrated the strategic evolution of his company from a traditional print production agency into a full-service marketing organization that offers print and mailing, direct marketing, strategic marketing, and creative services. For more information please visit

Articles for Mark Kolier

Empower Your Customers on a Personal Level

Tokyo convenience stores can teach you everything you need to know about customer service.