best practices director and loyalty consultant, Allegiance
Kyle LaMalfa (email@example.com) is best practices director and loyalty consultant for Allegiance (www.allegiance.com), a provider of software for Voice of the Customer (VOC) and feedback management. Allegiance's offerings help organizations grow the loyalty and engagement of customers and employees alike.
9 Ways to Successfully Manage Customer Feedback
Feedback can improve your business — if you know how to listen.