Biographical Information
Connie Adcock
head, OutPerform Service Centre and HomeWorking, Vertex
Connie Adcock (Connie.Adcock@vertex.co.uk) is the head of OutPerform Service Centre and HomeWorking for Vertex and has over 30 years of experience as an award-winning, transformational call center executive, leading large multibrand, multichannel customer contact centers and customer experience strategy.
Articles for Connie Adcock
Contact Center in the Cloud
14 Apr 2010
The value of work-at-home agents is both environmental and operational.