chairman & CEO, Contactual
Mansour Salame (email@example.com) is chairman of the Board and chief executive officer of Contactual. Salame founded White Pajama -- the company that is now Contactual -- based on a commitment to the virtual agent model, the open source operating environment, and his belief that usability is the pre-eminent software feature. Prior to establishing Contactual, Mansour was the founder and CEO of NextAge Technologies, a forecasting and scheduling software company which was acquired by Alcatel. Mansour holds a Master of Science degree in electrical engineering from Stanford University and a Bachelor of Science in electrical engineering from Northwestern University.
Contact in the Cloud
Three trends to adopt today for the cloud-enabled contact center.