Biographical Information

Elizabeth Klingseisen

global product marketing, Siemens Enterprise Communications

Elizabeth Klingseisen (elizabeth.klingseisen@siemens-enterprise.com) is in responsible for managed services product marketing at Siemens Enterprise Communications. She has several years experience working as an agent, supervisor, and manager in customer service, collections, and telemarketing. Following an MBA, she transitioned into technology and contact center marketing.

Articles for Elizabeth Klingseisen

No More Telemarketing

Proactive contact is the new customer service imperative.