Biographical Information
Elizabeth Klingseisen
global product marketing, Siemens Enterprise Communications
Elizabeth Klingseisen (elizabeth.klingseisen@siemens-enterprise.com) is in responsible for managed services product marketing at Siemens Enterprise Communications. She has several years experience working as an agent, supervisor, and manager in customer service, collections, and telemarketing. Following an MBA, she transitioned into technology and contact center marketing.
Articles for Elizabeth Klingseisen
No More Telemarketing
09 Nov 2009
Proactive contact is the new customer service imperative.