Biographical Information

Ryan Pellet

VP, global consulting services, Convergys

Ryan Pellet, vice president at Convergys, is responsible for the management of the company's portfolio of standardized and differentiated consulting offerings, and leads Convergys' application of analytics to the company's Billion Plus customer experiences/interactions. You can reach him at

Articles for Ryan Pellet

Turn Your Satisfied Customers into Loyal Ones

Nurturing customers with analytics.