VP, global consulting services, Convergys
Ryan Pellet, vice president at Convergys, is responsible for the management of the company's portfolio of standardized and differentiated consulting offerings, and leads Convergys' application of analytics to the company's Billion Plus customer experiences/interactions. You can reach him at email@example.com.
Articles for Ryan Pellet
Turn Your Satisfied Customers into Loyal Ones
21 Sep 2009
Nurturing customers with analytics.