head of marketing, manufacturing industry practice, Infosys
VJ Bala is the marketing head for the manufacturing industry practice within Infosys, a global consulting and services firm that provides technology-enabled business solutions to Global 2000 companies. Bala has over 15 years of experience in applying technology in product development, business operations, and marketing in the manufacturing and high technology industries.
Reinvent Customer Experience with Social Interactions
Along with Web 2.0, those interactions can also boost brand image.