David van Toor
senior vice president & general manager, Sage North America
David van Toor is a senior vice president and general manager with Sage North America, focused on creating compelling customer experiences for millions of users at small and midsize businesses. He also speaks frequently at conferences about corporate leadership, practical innovation, and the impact of social media on business. More from David is available at http://www.davidvantoor.com.
Social CRM Has Been Around Longer Than You Think
Five ways that successful companies use social networking to manage conversations.