Biographical Information

David Ginsburg

vice president of product management, InnoPath Software

David Ginsburg ( is vice president of product management for InnoPath Software, a mobile network technology vendor. Ginsburg is the author of several books on internetworking and is a former chair of the Broadband Content Delivery Forum. For more information, go to

Articles for David Ginsburg

Cutting Call Times and Keeping Care Agents

How new technology streamlines the mobile operator contact center.