president and CEO, ResponseTek
Articles for Syed Hasan
Go from Lip Service to Real Service
13 Sep 2013
Boost your company's reputation with a comprehensive CEM program.
Choose a Winning Combination of Customer Experience Metrics
10 May 2013
Improve customer loyalty with the right mix.
It’s the Experience, Stupid
22 Apr 2009
And it's the one thing you need to get right.