Biographical Information

Michael Heflin

Articles for Michael Heflin

Boosting Confidence to Boost Sales

Confidence might seem an ephemeral quality manageable only at the recruiting stage, but technology tools are emerging that can help a sales manager bottle competence and confidence for consumption across an entire staff.

Enabling Real-Time Selling in a Real-Time Enterprise

An overarching goal of RTE lies with the need for process automation to manage the detailed steps involved in moving transactions and business events from start to finish.