Articles for Michael Heflin
Boosting Confidence to Boost Sales
Confidence might seem an ephemeral quality manageable only at the recruiting stage, but technology tools are emerging that can help a sales manager bottle competence and confidence for consumption across an entire staff.
Enabling Real-Time Selling in a Real-Time Enterprise
An overarching goal of RTE lies with the need for process automation to manage the detailed steps involved in moving transactions and business events from start to finish.