Articles for Ryan Joe, Speech Technology magazine
Voice Biometrics Sound Great -- to Consumers
Voice Biometrics Conference '08: A new study suggests that consumers are embracing voice verification to protect important personal data.
Just because your customers are calling in to an automated response line doesn't mean your script is automatically going to work. Designing a truly interactive conversation is anything but simple.
Voice and Interactivity Connect Consumers
Nuance Conversations '07: The convergence of various networks and technologies will ultimately determine the future of business enterprise.
The Voice of the Future
As part of SpeechTEK 2007, experts discuss the coming role of voice-activated search technology.