Articles for Larry Stevens
KM Delivers for the Postal Service
The Postal Service needed some way to structure its data stores so employees could go directly to critical information. Here's how they did it.
E.piphany Tracks Trends in Customer Data
E.piphany's E.5 brings data mining techniques to customer relationship management.
The E-learning Marketplace
As business changes at warp speed, successful companies are using e-learning tools to train knowledge workers more quickly.