Biographical Information
        
            
                
                    
                        Tom Antunes
                
                
                    vice president, product and industry marketing, Convergys
                
             
            
                
            
         
        
        
            Articles for Tom Antunes
    
        
            Conquering Outsourcing: How to Achieve Significant Business Benefits
        
        
            
                
                    25 Nov 2002
        
        
            There are many operational, technical, and financial considerations that must be weighed when determining the right approach to an outsourcing relationship. Yet when done correctly, the outsourcing of billing operations can have many positive impacts to your business.