Articles for Joanne Collins
Bidding for Business With Customer Data
Joanne Collins reports on how UK online auction house QXL is tackling customer analytics with a new implementation aimed at recording transactional activity and influencing buying patterns
The Strong-Arm Tactics of Exchanges
The charges of anti-competition levied against exchanges have so far been dismissed, but more wide-ranging repercussions for trading patterns remain. With the rapid growth of online exchanges, regulators are struggling to keep up.
The Changes in Exchanges
Today's trading exchanges are set to change beyond recognition over the next five years as shifting economic models and the need to add value consign many to extinction.
Limiting Your Licensing Woes
As vendors change their licensing strategies and ASP services gather pace, existing licensing headaches for companies can only get worse. Joanne Collins asks Lawrence Westwood of the Federation Against Software Theft (Fast) how companies can protect themselves
UK's Leyland Trucks Delivers on Global Web Strategy
UK truck maker Leyland Trucks moves into the e-commerce arena by Web-enabling applications across the company and launching its online marketplace.
Panel: ERP Only a First Step on the Road to CRM
Companies are learning that initial ERP implementations are only the first stage in their IT journey. Three UK finance managers talk about their approach to the development and extension of their back-office systems.
Navigating the E-procurement Maze
Our panel discusses the highs and lows of the digital exchange marketplace.
Selling IT Investments to the Board
An analysis of the challenges that finance directors face in getting their company's board of directors to investment in IT infrastructure.
An analysis of the benefits and short-comings of current e-procurement systems.