Biographical Information
Articles for Dawne Shand
Rules Tools Automate Tricky Product Configurations
03 Oct 2000
An examination of how rules-based configuration tools provide online assistance for buyers.
Knowledge Partnerships for E-Fulfillment
03 Sep 2000
Partners share knowledge to expedite order fulfillment and fatten their bottom lines.
Creating Business Strategy in Internet Time
31 May 2000
An end-to-end strategic management process in the Internet age will include sensing activity in the market; analyzing and deciding what to do; tracking implementation efforts; and learning from feedback.
Building Community at the N.Y. Times
17 Apr 2000
The Times Company Digital (TCD), the interactive media division of the New York Times Co., is applying adaptive profiling technology it acquired from Abuzz Technologies to promote interactivity by identifying subject experts among users of its various Web ventures.