Biographical Information
Articles for Sam Barclay
Does Your CRM System Contain Quality Data or Just Data?
01 Feb 2006
Organizations can ensure that their CRM systems and the people using them can fulfill their potential.
It's Always Something
24 Nov 2003
How to avoid the five barriers to successful CRM.
Driving Down the Total Cost of Ownership in CRM Systems
10 Feb 2003
CRM systems can, in fact, deliver a healthy ROI in a reasonable amount of time, no matter the economy.