Biographical Information

Sid Banerjee

cofounder & CEO, Clarabridge

Sid Banerjee ( is the cofounder and chief executive officer of Clarabridge, a leading provider of text mining software used by many Global 1000 companies to improve customer experience management. Banerjee is a highly respected thought leader within the text mining community, with more than 15 years of business intelligence leadership experience.

Articles for Sid Banerjee

Calling for Customer Experience Insight

Social media may be hot, but don't leave contact centers out in the cold.

Listening to the Voices of Customers

Text mining helps companies discern true customer sentiment.