Biographical Information
Articles for Susana Schwartz
Wireless ASP Brings Affordable Automation to the Field
22 May 2001
This case study examines how a FieldCentrix's ASP model allowed a small air conditioning service company to afford a high-end auto dispatch system.
Enterprise Marketing Automation: Making The Team
01 Jan 2000
Marketing has been a low priority for enterprise automation strategy. But now vendors recognize its link to customer loyalty and profitability.