Biographical Information

Susana Schwartz

Articles for Susana Schwartz

Wireless ASP Brings Affordable Automation to the Field

This case study examines how a FieldCentrix's ASP model allowed a small air conditioning service company to afford a high-end auto dispatch system.

Enterprise Marketing Automation: Making The Team

Marketing has been a low priority for enterprise automation strategy. But now vendors recognize its link to customer loyalty and profitability.