Biographical Information
Articles for Mark Leon
It's Not Brain Surgery
01 Aug 2003
A mobile piece makes it possible for Intuitive sales reps to capture critical data in real time.
Contact Center Best Practices
22 Oct 2002
Avoiding the Attack of the 50-Foot Customer
Tackling E-business Means Redefining Your Security Strategy
26 Jun 2000
Companies no longer have a choice about introducing at least part of their business to the Internet. This necessity is forcing executives to confront more than ever before their exposure to risk.